Terms of Use

1. Acceptance of Terms

Welcome to CourtClok! These Terms of Use ("Terms") govern your access to and use of CourtClok's website, mobile applications, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Description of Services

CourtClok provides a comprehensive sports scoreboard and statistics management platform, including:

• Digital scoreboard display for multiple devices (iPhone, iPad, Apple TV, Apple Watch)
• Real-time game statistics tracking and analytics
• Live streaming overlays for OBS/Wirecast
• Fan engagement features with QR code access
• Sponsor advertisement management
• Team and player management tools

3. User Accounts

3.1 Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

3.2 Account Termination by CourtClok

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activities.

3.3 Account Deletion by User

You may request deletion of your account at any time through the app settings or by contacting us at support@courtclok.com. When you delete your account:

• Your account will be permanently deleted within 30 days of your request
• All personal information associated with your account will be removed from our active databases
• Your game history, statistics, and team data will be permanently deleted
• Active subscriptions will be cancelled (refunds subject to Section 4.3)
• You will receive a confirmation email once deletion is complete
• Some data may be retained for legal, security, or business purposes as described in our Privacy Policy

Important: Account deletion is permanent and cannot be undone. Please ensure you have exported any data you wish to keep before requesting deletion.

4. Subscription and Payment

4.1 Paid Services

Some features require a paid subscription. By purchasing a subscription, you agree to:

• Pay all fees associated with your subscription plan
• Automatic renewal unless cancelled before the renewal date
• Price changes with 30 days' notice
• No refunds for partial subscription periods

4.2 Free Trial

Free trials are available for new users. You will be charged at the end of the trial unless you cancel. We reserve the right to modify or cancel free trial offers at any time.

4.3 Refund Policy

Subscriptions purchased through the Apple App Store are subject to Apple's refund policy. To request a refund for an App Store purchase, please contact Apple Support directly or visit reportaproblem.apple.com.

Refund decisions for App Store purchases are made solely by Apple, not CourtClok. We do not have access to refund requests made through the App Store and cannot override Apple's refund determinations. Apple's refund policy allows refunds within a certain period after purchase, subject to their terms and conditions.

For subscriptions purchased through other channels (web, direct payment), please contact our support team at support@courtclok.com to discuss refund eligibility on a case-by-case basis.

5. Free vs Paid Service Tiers

5.1 Free Tier Limitations

Free tier users receive access to CourtClok Services on a "best effort" basis with NO WARRANTIES OR GUARANTEES of any kind. Free tier limitations include:

• NO uptime guarantees or service level agreements (SLAs)
• NO support for critical events or real-time assistance
• NO liability for data loss, service interruptions, or technical failures
• NO guarantees of feature availability or performance
• Services may be suspended, limited, or terminated at any time without notice
• Lower priority for server resources during high-traffic periods
• Limited or no access to customer support

5.2 Paid Tier Limitations

EVEN PAID SUBSCRIBERS ACKNOWLEDGE that CourtClok Services are provided "AS IS" and we cannot guarantee:

• 100% uptime (technically impossible for any cloud service)
• Zero data loss in all circumstances
• Compatibility with all devices, operating systems, or configurations
• Uninterrupted service during infrastructure failures, natural disasters, or force majeure events
• Immediate resolution of technical issues or bugs

Paid subscriptions provide enhanced features and priority support, but DO NOT create liability for service failures, business losses, or damages of any kind beyond the refund limitations stated in Section 4.3.

5.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any features, pricing, or service tiers at any time with or without notice. This includes:

• Removing or modifying features previously included in your subscription
• Changing pricing for future billing periods (with 30 days notice)
• Discontinuing free tier or paid tier offerings
• Migrating to different infrastructure or technology platforms

6. User Conduct

You agree NOT to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Harass, abuse, or harm others
• Attempt to gain unauthorized access to our systems
• Use automated tools to access our Services (bots, scrapers)
• Resell or redistribute our Services without permission
• Upload false, misleading, or defamatory content
• Interfere with the proper functioning of our Services

7. Intellectual Property Rights

7.1 CourtClok Ownership

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video, data compilations, and software, are the exclusive property of CourtClok and are protected by copyright, trademark, and other intellectual property laws.

7.2 User Content

You retain ownership of content you create or upload ("User Content"). By uploading User Content, you grant CourtClok a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content solely to provide and improve our Services.

7.3 Trademarks

"CourtClok" and related logos are trademarks of CourtClok. You may not use these trademarks without our prior written consent.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Disclaimers and Limitations of Liability

9.1 "As Is" Provision

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, COURTCLOK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your use or inability to use our Services
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any interruption or cessation of transmission to or from our Services
• Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services
• Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Services

IN NO EVENT SHALL COURTCLOK'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID COURTCLOK IN THE LAST SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).

9.3 Service Availability and Interruptions

We do not guarantee that our Services will be uninterrupted, secure, or error-free. We may suspend or discontinue any part of our Services at any time without liability. You acknowledge and agree that:

• Our Services may experience downtime, interruptions, or crashes beyond our control
• We rely on third-party infrastructure (servers, hosting, cloud services, CDNs) which may fail or become unavailable
• We are NOT liable for any damages resulting from service outages, whether planned or unplanned
• We are NOT responsible for data loss, corrupted files, or lost game statistics due to technical failures
• Free tier users receive services on a best-effort basis with no uptime guarantees
• Even paid subscribers acknowledge that 100% uptime is technically impossible and not guaranteed

9.4 Application Crashes and Technical Failures

COURTCLOK IS NOT LIABLE FOR ANY DAMAGES, LOSSES, OR EXPENSES RESULTING FROM:

• App crashes, freezes, or unexpected terminations during critical game moments
• Loss of game data, scores, statistics, or recordings due to technical failures
• Synchronization failures between devices (iPhone, iPad, Apple TV, Apple Watch)
• Bluetooth or network connectivity issues during live games
• Incompatibility with your device, operating system, or hardware
• Battery drain, device overheating, or performance degradation
• Missed revenue opportunities due to sponsor ad display failures
• Streaming overlay failures in OBS, Wirecast, or other broadcast software

9.5 Third-Party Infrastructure

Our Services depend on third-party providers (cloud hosting, databases, CDNs, payment processors, analytics services). We are NOT responsible for failures, outages, data breaches, or service degradation caused by these third parties. You acknowledge that such dependencies are inherent to modern cloud-based services and accept the associated risks.

9.6 Force Majeure

CourtClok shall not be liable for any failure to perform its obligations where such failure results from any cause beyond our reasonable control, including but not limited to: natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, power outages, pandemics, or shortages of transportation, fuel, energy, labor, or materials.

9.7 No Liability for Business Losses

COURTCLOK SHALL NOT BE LIABLE FOR ANY BUSINESS LOSSES, INCLUDING BUT NOT LIMITED TO:

• Lost revenue from games, events, or tournaments
• Lost sponsorship or advertising opportunities
• Damage to professional reputation or goodwill
• Lost data, statistics, or records critical to your operations
• Costs of procurement of substitute services
• Any indirect, consequential, or incidental damages whatsoever

THIS APPLIES REGARDLESS OF WHETHER COURTCLOK WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.8 Critical Event Disclaimer

YOU ACKNOWLEDGE THAT COURTCLOK SERVICES ARE NOT DESIGNED FOR CRITICAL PROFESSIONAL EVENTS WHERE FAILURE COULD RESULT IN SIGNIFICANT FINANCIAL OR REPUTATIONAL HARM. For high-stakes events (professional leagues, televised games, major tournaments), you should maintain backup scoring systems. USE OF COURTCLOK AS YOUR SOLE SCORING SOLUTION FOR CRITICAL EVENTS IS AT YOUR OWN RISK.

10. Indemnification

You agree to indemnify, defend, and hold harmless CourtClok and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of our Services
• Your violation of these Terms of Use
• Your violation of any rights of another party, including intellectual property rights
• Your User Content or any content you upload, post, or transmit through our Services
• Any damages or losses you claim resulted from service interruptions, app crashes, or technical failures
• Any business losses, lost revenue, or missed opportunities allegedly caused by our Services
• Any disputes between you and other users of our Services
• Your reliance on our Services for critical events without maintaining backup systems

This indemnification obligation will survive termination of these Terms and your use of our Services.

11. Third-Party Services

Our Services may integrate with third-party services (e.g., payment processors, streaming platforms). We are not responsible for the content, policies, or practices of third-party services. Your use of third-party services is subject to their terms and conditions.

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions.

12.2 Arbitration

Any disputes arising from these Terms or your use of our Services shall be resolved through binding arbitration, except where prohibited by law. You waive your right to participate in class action lawsuits.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after changes constitutes acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and CourtClok regarding our Services and supersede all prior agreements and understandings.

16. Contact Information

For questions about these Terms, please contact our legal team: