Support & Help Center

Professional Multi-Sport Scoring & Streaming Platform

📱 iPhone📱 iPad⌚ Apple Watch📺 Apple TV

Get in Touch

⏱️Response Time: Within 24 hours
📍Based in Canada 🇨🇦

Frequently Asked Questions

How do I connect multiple devices?

CourtClok uses secure peer-to-peer connections. On your controller device (iPhone/iPad), start a new game and you'll receive a unique game code. On scoreboard devices (iPad/Apple TV), enter this code to connect. Your Apple Watch connects automatically to your iPhone.

What sports are supported?

CourtClok supports Basketball, Soccer, Hockey, Volleyball, Handball, Futsal, and Water Polo. Each sport has customized scoring rules, stat tracking, and display layouts optimized for that sport.

How does the Apple Watch remote work?

The Apple Watch app provides instant game control with tap zones for scoring, possession arrows, clock management, and more. It includes haptic feedback for every action and gesture controls for advanced users. Simply pair your Watch with your iPhone running CourtClok.

Can I track player statistics?

Yes! CourtClok includes comprehensive player stats tracking including points, assists, rebounds, fouls, plus/minus ratings, and more. Stats sync across all connected devices and can be exported for team records and analysis.

How do I livestream games?

CourtClok streams directly to YouTube from the app! Simply connect your YouTube account, start a game, and enable livestreaming. The scoreboard overlay is automatically included in the stream, so fans can watch with real-time scores, stats, and game information - no additional software needed.

Is there a free version?

Yes! CourtClok offers a free tier with basic scoring features. Premium features include advanced stats tracking, unlimited game history, cloud sync, custom branding, and sponsor ad integration. Check the app for current pricing and subscription options.

What devices do I need?

At minimum, you need one iPhone or iPad to control the game. For the full experience:

  • iPhone/iPad as game controller
  • iPad or Apple TV as scoreboard display
  • Apple Watch for wireless remote control (optional)
  • Additional devices for stats tracking and streaming

Resources & Guides

📺

Apple TV Compatibility Guide

Check if your Apple TV is compatible with CourtClok. See supported models, features, and where to buy.

View Guide
📚

More Guides Coming Soon

We're working on more helpful guides including setup tutorials, troubleshooting tips, and feature walkthroughs.

App Features

  • Multi-device real-time synchronization via Bluetooth and WiFi
  • Professional scoreboard displays with customizable layouts
  • Advanced player statistics and game analytics
  • Apple Watch remote control with haptic feedback
  • Direct YouTube livestreaming with automatic scoreboard overlay
  • Game scheduling and team management
  • Cloud backup and game history
  • Multi-sport support (7 sports currently)
  • Shot clock and game clock management
  • Timeout and period tracking
  • Sponsor ad integration for fundraising
  • Offline mode - no internet required for basic scoring

System Requirements

  • iOS 17.0 or later (iPhone/iPad)
  • watchOS 11.5 or later (Apple Watch)
  • tvOS 17.6 or later (Apple TV)
  • Compatible with iPhone 12 and newer
  • iPad Pro, iPad Air, iPad (9th gen and newer)
  • Apple Watch Series 6 and newer
  • Apple TV HD (4th gen) or Apple TV 4K (all generations) → See compatible models

Privacy & Data

CourtClok respects your privacy. We collect minimal data necessary for app functionality including device identifiers for synchronization, game statistics for your records, and optional analytics to improve the app experience. We do not sell your personal information. For full details, see our Privacy Policy.

Troubleshooting

Devices won't connect

Ensure Bluetooth and WiFi are enabled on all devices. Make sure all devices are on the same WiFi network. Try restarting the app on both devices. Check that you're entering the correct game code.

Apple Watch not syncing

Verify that your Apple Watch and iPhone are paired. Open the CourtClok app on your iPhone first, then open the Watch app. Try toggling Bluetooth off and on. Ensure the Watch app is updated to the latest version.

Stats not saving

Ensure you have sufficient storage space on your device. If using cloud sync, check your internet connection. Try force-closing and reopening the app. Contact support if stats continue to be lost.

Business Inquiries

Interested in CourtClok for your league, tournament, or venue? We offer enterprise licensing, custom branding, and bulk deployment options. Contact us at support@courtclok.com for more information.